Effective Date: September 16, 2025

At Repor, LLC ("Repor," "we," "us," or "our"), we are committed to delivering accessible and effective wellness solutions. This Refunds & Returns Policy explains how refunds and cancellations are handled for subscriptions, courses, digital products, and live sessions.

1. Subscriptions

• Automatic Renewal. Subscriptions automatically renew at the end of each billing cycle until cancelled. See our Terms of Use for details on auto-renewal disclosures under Florida law.
• Cancellation.
  • Direct Website Purchases: Cancel anytime through your account settings under Billing, or email [email protected] with the subject line “Cancel Subscription.”
  • App Store Purchases: If you subscribed via Apple App Store or Google Play, you must cancel through your app store account. We cannot cancel or refund purchases made through third-party platforms.
• Refunds. Subscription fees are nonrefundable, and we do not provide prorated refunds for unused portions of a billing period, except where required by law. Your access continues until the end of the current billing cycle after cancellation.

2. Courses & Digital Products

• Refund Window. If you purchase a course or digital product directly from Repor, you may request a refund within 7 days of purchase if:
  • Less than 25% of the course has been completed or downloaded, and
  • You submit your request by emailing [email protected] with proof of purchase.
• Exclusions. No refunds are available for:
  • Courses where more than 25% has been completed or downloaded.
  • Digital products delivered in full upon purchase.
  • Discounted, bundled, or promotional sales marked “final sale.”

3. Live Events, Intensives & One-on-One, Family-Bridge Sessions

• Live Events & Intensives. Refunds are available until 48 hours before the scheduled start time. After that point, fees are nonrefundable.
• One-on-One and Family-Bridge Sessions.
  • Cancellations made more than 24 hours in advance may be rescheduled or refunded.
  • Cancellations made within 24 hours of the scheduled session are nonrefundable.

4. Technical Issues

If you experience a technical problem (e.g., duplicate charges, failed download, or access error), contact [email protected] within 7 days of the issue. We will verify and, if applicable, issue a refund or replacement.

5. Third-Party Platforms

Purchases made through Apple App Store, Google Play, or other third-party platforms are governed by their respective refund policies. You must request refunds directly through those providers.

6. How to Request a Refund

To request a refund, please email [email protected] with:

• Subject line: “Refund Request”
• Your full name and email used for the purchase
• Order number or proof of purchase
• Reason for the request

We will review your request and respond within 7 business days.

7. Exceptions & Legal Rights

Nothing in this Refunds & Returns Policy limits your rights under applicable law. Residents of certain jurisdictions may be entitled to additional remedies. Refunds required by law will be honored.

8. Contact Us

Repor, LLC

 16800 Orange Blvd.

 Loxahatchee, FL 33470

Support: [email protected]

Acknowledgment. By purchasing or subscribing, you acknowledge that you have read, understood, and agree to this Refunds & Returns Policy.